The art of navigating the little bumps.
They happen.
It’s very rare that a loan goes through without a small bump in the road. That’s the reality of our business.
Over the years we’ve been fortunate to work with hundreds of happy customers and real estate agents. One of the keys of our success is anticipating any issues and resolving them as quickly as possible. When problems come up, and they’re gonna come up, we always approach them in an forthright and honest way. We prefer straight talk and open communication. Keeping everyone informed in a timely manner eliminates the those unexpected and often untimely surprises that can lead to delays, or worse, added expense.
The bottom line is this: we work very, very hard to make the road as smooth as possible for real estate agents as well as their customers. We quickly and honestly address any concerns before a little bump becomes a big pothole.
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